Karis Care runs the people you support, from referral to discharge. It also runs the staff who deliver that support: schedules, credentials and training. It is one product on one person-centered data model, built in Canada for CLBC, MCFD, and Assisted Living providers, from group homes and community living to residential recovery homes. There are no exports between systems and no second login.
Built in Canada
CLBC, MCFD, and Assisted Living workflows are first-class — built here for the way BC funds and reports.
Hosted in Canada
Per-tenant database isolation, MFA, and PIPEDA & PIPA designed in from the architecture up.
Unlimited logins
No per-login fees. Front-line staff and families never count toward a band — you pay by people supported and staff managed.
Works on every device
Front-line staff record care from the phone in their pocket — no separate app to install.
Care records
The people you support.
Referral to discharge on one person-centered record. Priced by the people you support, with every module included.
01 — Foundations
Programs & Facilities
Model your agency the way it's actually funded and run — programs, sites, beds, and the contracts behind them.
Residential, home share, community inclusion, and supported employment as first-class program types.
Capacity and vacancy tracked per site, so the waitlist knows what's open.
Licensed capacity and bed occupancy visible at a glance — a vacant bed is never a guess.
Contract types map to funder reporting from the start.
Facility inspections, licence expiries and maintenance requests tracked per site, with alerts before anything lapses.
02 — Intake
Enrollment & Intake
Public referral forms feed a structured waitlist — with duplicate detection so the same person isn't entered twice.
Embeddable public forms with required-field and consent logic.
Waitlist with priority, status, and follow-up reminders.
Duplicate detection on name, DOB, and funder ID before a record is created.
Consent travels with the referral. Consent captured at intake is attached to the person before the file is even opened.
03 — The record
Supported Individuals
The person is the center of the data model. Everything — ISP, consent, restrictions, contacts, case workers, health, history — hangs off the individual, not off a roster.
A single profile with funder identifiers, contacts, and relationships.
Consent and access restrictions enforced across every module — not just stored as a flag.
Full history — who changed what, and when. Designed around PIPEDA & PIPA from the architecture up.
Consent as a first-class record. Not buried in a form field. Each consent has a purpose, a signer, a timestamp, and an attached document — and it's enforced across modules. Capture in person, or send a link for remote signing.
04 — Planning
ISP & Case Management
Individual support plans with goals, supports, and review cycles — versioned and attributed, so a plan is always a living document with a clear history.
Goals and supports tied to daily documentation.
Review scheduling with reminders for each individual.
Case notes that link to goals, not floating in a log.
05 — Daily care
Health & Medication
Medication administration, health logs, and incidents recorded at the point of care — on the phone in a worker's pocket, in the moment, not from a desk afterward.
Medication administration record (MAR) with scheduled and PRN handling.
Incident reporting with the fields your standards require.
Health logs and observations attached to the individual.
Controlled substances with before-and-after counts and an optional witness recorded on each dose, printed on the MAR.
Medical visits with the provider, transport and escort needs, and a follow-up you can book in one step.
Diagnoses and allergies tracked on the record.
Mobile-friendly on every device — no separate app to install or maintain.
06 — Through the night
Overnight & Sleep Monitoring
Purpose-built for 24-hour residential care: bed checks and sleep observations logged through the night, on the resident's record — a real, attributed account of overnight support, not a paper binder at the nursing station.
Overnight bed checks and sleep status logged as the night unfolds, attributed to the worker on shift.
A visual timeline of each resident's night, so patterns are read at a glance.
Start and stop monitoring across a whole home in one action — no per-resident setup at shift change.
Sessions left open are flagged, so an unfinished night's record never slips through.
07 — Coordination
Calendar & Appointments
Every supported individual has a calendar — appointments, activities, day programs, and recurring supports — visible to the people who need it, with reminders so nothing slips.
Appointments — medical, dental, specialist — on the individual's calendar.
Recurring activities, day programs, and scheduled supports.
Reminders and a shared view across the support team.
08 — Funding
Funding Authorizations
Every authorization behind a person's services, on their record: who funds it, what it covers, and when it runs out.
Funder, reference number, service and program for each authorization — CLBC, MCFD, Assisted Living, and the rest.
Authorized amounts in hours, days, sessions, or dollars, with start and end dates.
Expiry alerts and calendar reminders, so a renewal is started before the authorization lapses.
09 — The wider circle
External Providers
One shared directory of the doctors, dentists, pharmacies, clinics, and therapists your people see, instead of a phone list in every house.
Each provider's contact details, type, and whether they take referrals, kept in one place.
Picked straight onto medical visits and contacts, and each provider shows which people they've seen.
Send a provider a secure link to fill in one of your forms after a visit. Their answers are filed on the person's record under their name, and the link closes if consent is withdrawn.
10 — Families
Client & Family Portal
A separate, read-mostly portal where the person you support, or the family member with authority to act for them, can see what's coming up and message the team.
Upcoming appointments, goals and progress, and the documents your team chooses to share.
A message thread with your agency, with email notifications for new messages and shared documents.
Access granted section by section, and tied to the person's own sign-in, a recorded legal authority, or their consent. One family login can switch between the people it covers.
Revoke access in one step. It also closes automatically on discharge, and every document a family member downloads is logged.
11 — Documentation
Forms & Documents
A custom form builder and electronic signing, so the documents your agency already uses become structured, searchable data.
Build forms with your own fields and logic — no developer needed.
Electronic signing with a recorded signer and timestamp.
Documents attached to the person, the program, or the incident — with expiry tracking.
12 — Keeping everyone aligned
Communication & Announcements
Announcements reach the right people — organization-wide, or scoped to a program, a facility, or a single individual's circle of support.
Targeted announcements by organization, facility, program, or individual.
Audience controlled by who can see what — not a blast list to maintain.
In-app delivery, with email for the announcements that matter.
13 — Agency assets
Vehicles & Assets
Track the vehicles your programs depend on, with the document expiries that keep them road-legal — insurance, registration, inspections.
Vehicles as an organization-wide asset, with documents attached.
Expiry tracking for insurance, registration, and inspections.
Each vehicle's home site, seating and wheelchair capacity, and funding source.
Maintenance requests raised against a vehicle, with status and attached quotes and invoices.
14 — Accountability
Reporting & Audit
Reporting your funders recognize, and an audit trail for every change. Because the people you report to expect both.
Export to PDF when you need it; the system of record stays intact.
Staff & workforce
The people who deliver support.
Workforce management on the same platform: directory, scheduling, credentials, policies, leave and training. It is part of Karis Care, and staff are never billed.
15 — Your team
Staff Directory & Positions
A real record for every staff member — including the ones who never log in. Positions, employment status, and the sensitive fields kept behind their own permission.
Staff records independent of logins — casuals and contractors included.
Positions as a controlled vocabulary, reused across scheduling and assignment.
Sensitive fields gated behind a dedicated permission.
16 — Coverage
Scheduling & Coverage
Schedule the people who deliver support against the programs and sites they work in — with the context of who they're supporting.
A weekly roster by home and program, drafted then published, with open shifts shown where they need filling.
Coverage visible against the people who need support.
Clock in and clock out, with geofencing to confirm staff are on site.
Rotations that repeat a pattern and generate the shifts for you, and warnings on hours, rest between shifts, consecutive days, and a position that doesn't match the shift, plus break tracking.
Staff see their own schedule, hand a shift to a colleague with a cover request, and pick up open ones, with a manager approving each request.
Timesheets per pay period, built from the roster and the clock, with a payroll export.
17 — Compliance
Credentials & Policies
Keep certifications current and policies acknowledged — with expiry tracking so a lapsed credential surfaces before it's a problem.
Credential and document expiry tracking per staff member.
Workplace policies with recorded acknowledgements.
Compliance expiry reporting feeds straight into Reporting & Audit.
18 — Time off
Leave & Time Off
Staff request leave, managers approve it, and the schedule knows about it — no parallel spreadsheet to reconcile.
Leave requests with an approval workflow.
Approved leave reflected against coverage.
19 — Capability
Training & LMS
Deliver the training your standards require — lessons, quizzes, and completion records that prove your team is current.
Lessons with multiple-choice quizzes and retakes.
Completion records tied to the staff member.
Video lessons from whitelisted sources — no rogue uploads.
Courses assigned by position, with a validity period so certifications expire and come back around.
Compliance at a glance: complete, expiring, overdue, or never completed. External certificates recorded alongside.
— Your data, your access
Exports & API
Your records are yours. Export them anytime, in formats you can actually use.
Exports from any report — CSV, plus the PDF report formats your funder accepts, and a PDF of any form submission.
Want everything at once? Ask for a complete extract of your agency's data — prepared within five business days, at no charge, during your subscription and on the way out.
Public API for system-of-record integrations is on the roadmap. Tell us your case when you request access.
In production
Running a working agency, not a demo tenant.
Talitha Koum Society — a Coquitlam supportive-recovery agency — migrated off their previous system onto Karis Care in July 2026 and runs their programs on it today. Karis was built on their workflow, and it carries their residents, their records, and their reporting deadlines.
See it on your data.
Bring your real workflow — we'll show you how it maps to Karis, and scope the right bands with you.